First off, before anyone says anything countering my point--you're a moron, no one likes you, shut up.

I ordered a Samsung 23" HDTV from www.etronics.com (f**k them), and received a message from them stating that in order to speed up my process, I should give them a call.

Keep in mind, my online order was $563, and i received a confirmation email stating exactly that.

So I gave them a ring, and after being pressured a f**king lot to purchase HDMI cables (didn't need them), Xbox 360 component cables, and probably a f**king dildo which slipped past my hearing, I finally confirmed my order and was told it would ship the very next business day.

Five days later I checked the status of my order (now it was $603, AND an HDMI cable was added to the order), and saw that it hadn't even been shipped yet, so again, I gave them another ring (f**k them).

After haggling with the rep, and being transferred to multiple departments, I finally was able to cancel my order. That very same night, I ordered the exact same television from Circuit City, and received it a few days later.

So I come home from work one day, see that another Samsung television is on my doorstep (note that UPS can't deliver that package without someone being there to sign for it, which they didn't do).

Gave etronics another ring (again, f**k them), and was told that I could not ship it back, because it had cost them too much to package it, and that I'm forced to keep it.

f**k that.

I'll dispute the charge with my credit card company and drop the TV off at the UPS store, but it's just a lot of work I don't care to get involved in.

It's too bad I can't threaten them with going to the BBB or Consumer Affairs, because I know they'll just laugh it off.

So here I am, ranting to a bunch of people that won't get past the first paragraph because of the sh*t load of words that follow it (f**k you).

Yeah, I could, but I generally try to keep on the honest side of things. I Just wish the consumer wasn't so powerless.

Yeah, I agree, Preach. This was certainly a lesson well learned.

Also, the thing that's so irritating is, they're not even open to a return with a restocking fee (which I would absolutely not do, but it just shows how amazingly sh*t they are).

I've learned the hard way in the past with customer service issues conducted via phone/email. Any time I need to contact a company via phone or email I always write everything down. I ask for employee names, ID #'s, supervisor names etc. I write down date and time I spoke with the person, you name it, I write it down. This has since saved my butt several times when companies tried to screw me.

I would definitely give your CC company a call and dispute the charge. Did you receive any kind of email confirmation that your order was canceled? If so, that will help you a lot. You shouldn't have to pay for that TV if you didn't want it from them.

Recording conversations is not always legal in some states, specifically if the person on the other end does not know the conversation is being recorded.