http://www.nintendo.com/consumer/strapreplace.jsp
Looks like Nintendo, while a bit slow to react, is taking the classy way out of their flimsy Wii strap fiasco.
After staying mum on the issue since launch, the publisher finally
admitted they had an issue to the Associated Press and then announced
that they are replacing Wii straps for those who would like the peace
of mind of knowing that when they play Wii Sports they won't be caving
in the front of their $3,000 plasma screen.
The AP reports that the company announced today that they are "recalling" 3.2 million straps for the Wii.
According to the Nintendo site, if you have an original version of
the strap you need to complete a form. Once the replacement strap has
shipped you will receive an email from the company. They say on the
site they expect to start shipping the straps by Dec. 21 and it will
take five to nine days for delivery.
I'd love to take credit for this, but since the announcement came about an hour after my call for free replacements, I suspect it was already in the works.
Once more major kudos to Nintendo for handling this properly. I
think everyone could learn from how they deal with hardware issues. Brian Crecente
Strap Replacement Form
Wii Remote Wrist Strap Replacement Request Form
Nintendo is offering to replace the original version of the wrist
straps for the Wii Remote with a newer version. Because Wii consoles
shipped starting in early December already utilized the newer version
of the strap, you will need to determine which version of the strap you
have before ordering a replacement. To view the difference between the
original and the new version of the strap, please click here.
If you have an original version of the strap, please complete the
form below to get a replacement (also, to ensure you continue to have a
fun & safe experience, please read our Safety Information for
Playing Wii by clicking here).
Once your replacement wrist strap has shipped, you will receive a
confirmation email from Nintendo. We expect to begin shipping
replacement straps around December 21st. It will take 5 to 9 days for
delivery depending on your location. Please do not contact Nintendo
regarding your replacement wrist strap until after that time period has
passed.
We apologize for any inconvenience and appreciate your interest in our products.
sourced from the great folks at http://www.kotaku.com